Learning Pathway Hub

The Learning Pathway hub contains up-to-date information on training courses and qualifications that have been accredited against the Money and Pensions Service Individual Quality Framework. It is designed for users from across the debt sector including advisers, quality assessors, learning and development professionals and others with a need to understand the current learning landscape. In particular the hub enables:

  • Users to identify the accreditation status of courses
  • Users to understand what accredited courses are available
  • Users to identify potential learning routes

A description of each activity set can be found here.

Please note: As a result of the new funding arrangements within the devolved nations, the accreditation process will no longer apply to training and qualifications delivered within Northern Ireland, Scotland and Wales. For any training or qualifications currently accredited in these regions, accreditation will remain in place until the end of the award period. Once the current accreditation period has lapsed previously accredited training modules delivered within these regions will be removed from the Hub. It is also possible that changes have been made to training modules delivered within these regions since initial accreditation. Please check directly with training and qualification providers for these regions for the most up to date information regarding these modules and for a complete list of what is provided.

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33 documents found

Money Wellness Ltd: Debt Service Supervisors

Owner

Gregory Pennington Ltd.

Description

A comprehensive programme that will provide training to Supervisor level, for debt advisors moving into Supervisory roles to ensure that they are able to: Identify any support required by the colleague and the appropriateness of that support, Continually assess the…

Type of Learning

Date Launched

12/1/2023

Debt Activity

Country

Money Wellness Ltd: Debt Services Programme for Supporting People Through Financial Difficulty

Owner

Gregory Pennington Ltd.

Description

A comprehensive programme that will ensure that your employees have the skills and knowledge to able to provide suitable outcomes to clients, through: Identification of assistance required by the client and the appropriateness of the service, Ability to give appropriate…

Type of Learning

Date Launched

30/11/2022

Country

Supervising and Supporting Debt Advisers

Owner

Totemic Limited

Description

The Supervising and Supporting Debt Advisors Programme is designed to be completed by all employees who supervise or support debt advisors as part of their role. This course comprises of two days and at the end of the session, learners…

Date Launched

15/03/2021

Debt Activity

Country

CMA Level 4 Award in Casework/Specialist Debt Advice

Owner

Community Money Advice (CMA)

Description

The “CMA Level 4 Award in Casework/Specialist Debt Advice” requires attendance at three separate training days which must be completed in sequence: Part 4 Contents: Credit Reports Options and Strategies for Dealing with Debt Debt Respite Scheme – Breathing Space…

Type of Learning

Date Launched

14/06/2021

Debt Activity

Country

Debt Advice Supervisor Training

Owner

Christians Against Poverty

Description

This course is CAP’s in-house training for experienced, senior debt advisors, who have already completed our Advanced Advisor Course. The objective of the course is to equip senior CAP advisors to supervise the work of CAP staff in regard to…

Type of Learning

Date Launched

06/09/2021

Debt Activity

Country

Advanced Debt Advisor Training Course

Owner

Christians Against Poverty

Description

This is an internal training program available for senior debt advisors working at Christians Against Poverty, who have at least two years of advice experience. Delivery Channel(s) A combination of live face-to-face training events (either in a classroom or using…

Type of Learning

Date Launched

10/05/2021

Debt Activity

Country

CMA Level 3 Award in Generalist Debt Advice

Owner

Community Money Advice

Description

The “CMA Level 3 Award in Generalist Debt Advice” requires attendance at three separate training days which must be completed in sequence: Part 1 Contents: Causes and Effects of Debt Vulnerability, Debt & Mental Health The Debt Advice Process First…

Type of Learning

Date Launched

2015

Debt Activity

Country

Assessor Induction Programme

Owner

Totemic Ltd

Description

The Assessment Induction Programme is designed to be completed by all new client facing staff in an Assessor Role. This course comprises of twenty training days covering the following modules: Who are Payplan (and our clients) Consumer Duty Client Journey Benefits…

Type of Learning

Date Launched

31/10/2018

Country

Helpline Induction Programme

Owner

Totemic Ltd

Description

The Helpline Induction Programme is designed to be completed by all new client facing staff in the Helpline Role. This course comprises of ten training days covering the following modules: Who are Payplan (and our clients Consumer Duty Client Journey Benefits…

Type of Learning

Date Launched

01/05/2018

Debt Activity

Country

Support and Supervision Skills

Owner

Citizens Advice England

Description

Description of the Programme This course is an e-learning, which when completed will accredit the learner to the MaPS supervision activity set.  It is an alternative option to the ‘Money Advice Supervisor Learning and Assessment Record (MaPs Accredited)’ course. Delivery…

Type of Learning

Date Launched

08/12/2020

Debt Activity

Country

Money Advice Supervisor Learning and Assessment Record

Owner

Citizens Advice England

Description

This is an interactive study pack, the completion of which will accredit the learner for the MaPS supervision activity set. It is an alternative option to the Support and supervision course Delivery Channel(s) This learning is delivered digitally via our…

Type of Learning

Date Launched

20/01/2017

Debt Activity

Country

Debt Counselling Training Programme

Owner

Christians Against Poverty

Description

The Adviser Route forms the initial training for all new debt advisors at Christians Against Poverty. The training covers a wide range of topics relating to the provision of information and advice, with an emphasis on the telephone-based debt advice…

Type of Learning

Date Launched

25/10/2016

Country

NTIQ PIP 3 – The Complexities of Personal Insolvencies

Owner

Neil Taylor Insolvency

Description

PIP 3 is designed to be a course and qualification for more experienced (and qualified) members of the team, dealing with technical issues such as dealing with a residential property under the IVA Protocol and inter-locking IVAs, and more complicated…

Type of Learning

NTIQ PIP 2 –The Right Solution

Owner

Neil Taylor Insolvency

Description

PIP 2 is a practical and highly bespoke alternative to the IPA’s Certificate of Proficiency in Personal Insolvency (CPPI) or Certificate of Proficiency in Insolvency (CPI) examinations for members of the team who have been in the business for between…

Type of Learning

NTIQ PIP 1 – Information Gathering

Owner

Neil Taylor Insolvency

Description

PIP 1 is designed for ‘entry level’ members of the team (0-18 months in the role), mixing essential information about different types of debt management solutions (both ‘formal’ and ‘informal’), mortgages, tax returns, benefits, property ownership, banking, basic accounts, vulnerable…

Type of Learning

Date Launched

25/10/2016

Country

Supervision Pathway (Essential Skills and Good Practice)

Owner

Wiseradviser England

Description

This course is for those who are new to supervising debt advisers, or would like a refresher. The course promotes an opportunity for supervisors to explore key factors and to develop and maintain an effective supervision practice with debt advisers….

Type of Learning

Date Launched

09/11/2015

Debt Activity

Country

CICM Level 3 Diploma in Money and Debt Advice

Owner

Chartered Institute of Credit Management

Description

CICM professional qualifications are suites of nationally recognised units and qualifications at Level 2 and Level 3 and provide a benchmark for debt advice areas of work.  CICM qualifications are internationally recognised and Ofqual regulated. The flexible structure gives the…

Type of Learning

Date Launched

01/09/2010

Debt Activity

Country

CICM Level 2 – 3 Certificate in Money & Debt Advice

Owner

Chartered Institute of Credit Management

Description

CICM professional qualifications are suites of nationally recognised units and qualifications at Level 2 and Level 3 and provide a benchmark for debt advice areas of work.  CICM qualifications are internationally recognised and Ofqual regulated. The flexible structure gives the…

Type of Learning

Date Launched

01/09/2010

Debt Activity

Country

CICM Level 2-3 Award General Money and Debt Advice

Owner

Chartered Institute of Credit Management

Description

CICM professional qualifications are suites of nationally recognised units and qualifications at Level 2 and Level 3 and provide a benchmark for debt advice areas of work.  CICM qualifications are internationally recognised and Ofqual regulated. The flexible structure gives the…

Type of Learning

Date Launched

01/09/2010

Debt Activity

Country

Skills for Effective Advocacy

Owner

Wiseradviser England

Description

This course will enable you to be more effective in your advocacy work by considering and practicing the skills, knowledge and preparation that make a positive outcome more likely. The course identifies the key skills used in effective advocacy and…

Type of Learning

Date Launched

30/10/2014

Debt Activity

Country

Casework/Specialist Pathway (comprising 10 courses)

Owner

Wiseradviser England

Description

The third level of the Wiseradviser accredited pathway consists of the ten mandatory modules listed below. E = E-learning. V= Virtual Classroom * courses are accredited at different levels as they cover the National Occupational Standards (NOS) at both levels….

Type of Learning

Date Launched

30/10/2014

Debt Activity

Country

Advice Work Pathway (comprising 8 courses)

Owner

Wiseradviser (England)

Description

The second level of the Wiseradviser accredited pathway consists of the eight mandatory modules listed below. E= E-learning. V= Virtual Classroom * courses are accredited at different levels as they cover the National Occupational Standards (NOS) at both levels. There…

Type of Learning

Date Launched

30/10/2014

Debt Activity

Country

Introduction to Debt Advice

Owner

Wiseradviser England

Description

This is the first step in training to be a money and debt adviser, covering the budgeting, identifying options. It will also help you to know when and how to direct people to an experienced adviser or other services. This…

Type of Learning

Date Launched

21/08/14

Country

Supervising Money Advice

Owner

Institute of Money Advisers

Description

The course is designed for anyone new to a supervision role. The session provides basic skills in supporting, directing and developing an advice service worker, plus tools and suggestions for better understanding and managing the supervision relationship. Learning objectives: By…

Type of Learning

Date Launched

30/01/2015

Debt Activity

Country

Learning to Advise

Owner

AdviceUK

Description

This course is for front-line advisers, including those going into advice work for the first time and those already working in the field. You’ll gain an understanding of the whole sector and feel confident in giving better quality advice. It…

Type of Learning

Date Launched

30/01/2015

Debt Advice Academy

Owner

Stepchange Debt Charity

Description

A new starter training programme for Debt Advice colleagues working for StepChange debt charity. The seven week programme covers all debt advice knowledge (advice work level), internal systems, essential advisor skills and regulatory training.

Type of Learning

Date Launched

21/08/2014

Certificate in Money Advice Practice

Owner

Staffordshire University in partnership with The Institute of Money Advisers

Description

This programme is delivered by Staffordshire University in partnership with the IMA (Institute of Money Advisers) and is a recognised academic qualification for money advisers. Successful completion of the qualification is currently worth 15 credits at Higher Education level 4….

Type of Learning

Date Launched

01/10/2014

Country

Court Representation Pathway

Owner

Institute of Money Advisers

Description

Within this activity set, there are two training courses that the IMA offer which must be completed: Facing Courts & Tribunals Preparing Cases for Court   Facing Courts & Tribunals Course Overview This course is appropriate for anyone becoming involved…

Type of Learning

Date Launched

21/08/2014

Debt Activity

Country

Casework/Specialist Pathway

Owner

Institute of Money Advisers

Description

Within this activity set, there are two training courses that the IMA offer which must be completed: Money Advice Foundations Managing Cases and Caseloads   Money Advice Foundations It takes time and experience to become a specialist. Money Advice Foundations is designed…

Type of Learning

Date Launched

21/08/2014

Debt Activity

Country

Advice Work Pathway

Owner

Institute of Money Advisers

Description

Within this activity set, there are two training courses that the IMA offer which must be completed: Money Advice in Practice Referrals & Supporting Clients   Money Advice in Practice A 2-day introduction to money advice designed to provide key…

Type of Learning

Date Launched

21/08/2014

Debt Activity

Country

Giving a Good Service to Clients

Owner

Institute of Money Advisers

Description

A first introduction to communication skills for new volunteers and trainees who meet and greet clients, collect their details and help them find supporting information. Also suitable for signposting and referring agencies who need to elicit client information to find…

Type of Learning

Date Launched

21/08/2014

Country

MaPS Accredited Debt Learning Plan

Owner

Citizens Advice England

Description

A series of e-learnings, which, when completed, will accredit the learner for MaPS advice level. Delivery Channel(s) This learning is delivered digitally via our learning platform. Individual Certification Completion of learning and assessments within the learning is recorded in our…

Type of Learning

Date Launched

01/06/2012

Country